Echo Networks LLC

Drawing from our roots in the ISP and MSP sectors, we’ve crafted our SaaS offerings with real-world insights.

Our journey began with OutagesIO, inspired by our challenges with unresponsive Internet providers. We then expanded our portfolio to include MSP Sensors and ISP Tracker.

These services, each tailored to their specific market, continually evolve through the invaluable feedback of our customers, whose perspectives are essential to us.

Our experience in developing both software and hardware infrastructures underscores the importance of reliable backend support and unwavering internet connectivity for maintaining a robust online presence.

Image of a little router with 2.5Gbps portsNewly added 2.5 Gigabit agents

Use our Internet monitor software or take advantage of our hardware agents. These are a one-time cost, self updating, and operate 24/7 using less than one amp. Monitoring is consistent and non-stop unlike a PC or server that may be rebooted or turned off accidentally.

Monitor remote locations like customer premises, remote equipment rooms / cabinets and much more. Use our 100Mbps when you do not want to constantly saturate your connection and only want to know if you have usable bandwidth or use our 2.5Gbps agent when you need to know what the maximum Internet speed is at all times.

Now available on all our services.

What does Internet downtime cost you?

Independently tracks Internet disruptions for analysis to accountability.

ISP Tracker logo /  image

Wide-scale Internet / ISP Monitoring

Monitor for Accountability, Reliability, Statistics

City, Government
Officials have to answer for city-wide Internet outages so why not be armed with information across all ISPs in the area, limiting the need to wait for answers.

Revenue-based enterprise
As an organization with online resources, you want to know quickly when something can’t be reached or which ISPs are the most reliable when expanding.

Statistics, Reports, Analysis
Any organization can use ISP Tracker to get insights and /or to add to existing collected data to gain an even greater level of information.

For MSP, and mid to large IT operations

MSPS offers similar features to our OutagesIO service, but with extra tools for managing more locations. This includes a status map, remote access through our hardware agents,  and IoT. Our dashboard controlled smart outlets are low cost, and allow remote devices to be turned on, off and power cycled.

Receive fast alerts about issues before they escalate. Have evidence and data for Internet related reliability problems without needing to assign blame. Build customer loyalty by showing you’re actively watching over their needs.

Anticipate issues before the flood of calls. Reduce tech support time and save costs.

Consumers, small business, communities

Automated Internet monitoring shows outages, low bandwidth trends and sends alerts when problems arise. The agent installs on Windows, Linux, ARM and other devices or simply order our fully self-contained, auto updating hardware agents that are on the job 24/7 within minutes.

Monitor one to a few Internet-connected locations. Know if problems are on your own network, or with your local Internet provider. Free version and low cost upgrade to dig deeper.

If your community is suffering Internet problems, we offer a free service specifically for this.

Our services can be used in various industries

Working from home – Telecommute

Your team needs reliable Internet to keep them connected to their tools, clients, and coworkers.  First, slow Internet and frequent outages zap the energy out of employees.  Second, it can frustrate IT personnel trying to track Internet outage issues that seem to come and go.  Finally, the time and and resources spent hunting for answers means wasted productivity for everyone. OutagesIO can show you if the issues are onsite, with the Internet provider, the  VPN, or beyond.

 Security systems monitoring

A chain is only as strong as its weakest link.  That’s why OutagesIO alerts your team quickly if remote locations stop communicating. Likewise, remote video cameras and monitoring stations need Internet that’s always on to keep businesses and homeowners safe. Don’t wait to be told the Internet is down again!  Our automated Internet monitoring keeps your team informed with text and email notifications so you’ll never be caught off-guard.

Telehealth – Healthcare anywhere

When your patients are hours away from your medical office or need virtual doctor visits, you need reliable tools to care for them and track changes in their health.  Keep your staff connected  and your patients safe at home. 
OutagesIO tracks your Internet’s health with an easy to read dashboard showing where issues are with your connection.

Utilities, unmanned equipment rooms

The clock starts ticking when a line is cut or an alarm is triggered in an underground vault.  For example, what if the alarm is not received because of a slow or down IP/Internet connection?

OutagesIO reduces losses and complaints by letting you know when a connection goes down.  Installs anywhere, only 2 inches square, no servers needed.

Elevate Your Brand with Our White Label Solution

Transform our services into your unique offering! Embrace the opportunity to white-label our services, showcasing them under your brand identity. By integrating your logo and domain, you can seamlessly offer or resell these solutions as your own.

We handle the complexities of hosting, backend technology, and ongoing code enhancements, enabling you to focus on growing your business. This turnkey solution not only enhances your product portfolio but also positions you as a provider of cutting-edge technology solutions.

Interested in leveraging our white-label services to boost your brand? Reach out to us for more details and discover how you can differentiate your business in the competitive marketplace.

Contact us for more information.