What Is Logicore Networks?
Internet monitoring for anyone
Logicore was born from our own often frustrating experiences with Internet connectivity. Due to the nature of IP communications, network providers can often dismiss complaints about problems which are affecting customers. Too often, we spent countless hours putting together evidence in order to get help from a provider that would simply never admit to problems.
Knowing how much effort it took, we understood that consumers, most without technical backgrounds needed ways to accumulate the information needed to get their provider to help them.
Logicore allows anyone to monitor their Internet services in order to know where problems are. No more mystery outages for consumers, no more having to guess or contact support after the fact without any information in hand. Logicore gives consumers the information they need in order to get help.
Before launching Logicore as a public service, we spent two years developing the monitoring software because no tools existed that could do the job we needed. The tool, called the agent, is incredibly accurate, able to log outages as little as one second in length along with many details.
Users can monitor one or any number of Internet/IP network connections at one or more locations with all reports being consolidated into one browser based control panel. Monitoring connections eliminates the mystery of IP services, finger pointing and most important, the lack of details when needing to get something repaired.
Internet performance reports
Reports show frequency, length, average times of outages, optional email notifications, even know if nearby locations and/or neighbors are down. The ability to share reports on social networks lets anyone compare with others in the same areas or anywhere that the same provider is offering its services.
Logicore is unique because it monitors from the connection’s point of view and not from a central location such as web site availability services do. Users install a monitoring agent at each location they would like to monitor. The agent comes in the form of PC software or an inexpensive miniature device connected to the local router/firewall. The agent is configurable by the user to choose the detail of logging.
Who Can Use Logicore Internet Monitoring?
Consumer uses include soho, professional remote workers, developers, small to mid sized businesses, anyone who requires reliable Internet services. Commercial applications include companies which pay for large numbers of remote Internet/IP connections. Companies which remotely monitor any type of resource using either the Internet or a mix of Internet and private circuits by any number of providers.
Internet providers over any medium can use Logicore to get a view from the customers perspective and those around them in order to pinpoint and plan repairs, upgrades and maintenance.
The service can be used by anyone who is interested in gathering another level of data from the users point of view in order to ensure high levels of services to each consumer.
Why was Logicore Networks created?
The short answer is that most everything is being put onto the Internet and we are becoming increasingly dependent on Internet providers to keep us online for both work and play. Everyone needs reliable services.
Consider the following scenarios
You rely on VoIP phones
You’ve converted your phone lines to VoIP. You’re on a call and the line goes dead. You immediately re-dial and say ‘uh, line went dead’ then continue on with your conversation. Bad connections are frustrating but we’ve learned to take them in stride. We simply call back and say “oops, the call dropped.”
Professional working from home
You work from home and have to access remote resources, sharing and communicating information with others. Like everyone else, you have deadlines and when your connection acts up, gets sluggish or completely broken, you suffer frustration and stress levels that no one needs.
You try to find other things to work on as the clock keeps ticking and your deadlines loom, hoping the connection will heal itself and get faster. Calling support leads to even more frustration if you do not have details and information to give in order to get help.
Time with the family
You get home from work and you look forward to getting together with your significant other or the whole family to watch a movie streamed over the Internet. You settle in, the movie starts, you’re just getting into it and it starts to buffer, the quality degrades and the whole experience becomes frustrating.
Providers would prefer that services work well but some problems take time to find and repair. Everyone can help our situation along by monitoring their services, pooling the data and affecting positive changes.
Everyone pays dearly for their high speed Internet connections. Some pay premiums for higher speeds and/or no data limits. No matter your plan, you still suffer outages, sluggish speeds, dropped packets and frustrating support now and then.
Providers don’t always know where the problems are but overall do a great job of getting everyone back online but the fixes are sometimes temporary because the problems are intermittent.
By taking part, you will receive not only details about your own services you will be helping us to give everyone who is using the same provider in your area a fighting chance of getting more reliable services. Next time someone contacts support, they will have details to give which will help get the problems resolved.
How Logicore helps
It starts with hard data!
Most consumers have no way of knowing how their connection is performing and contacting support probably gets you a biased reply. Asking neighbors might help but it doesn’t give you anything concrete.
Think of the Logicore as a way to gather and collect bits of data that help you to see something you’ve probably never seen before, the reliability of your services.
By getting Internet performance details from as many people as possible, Logicore can turn those details into information that you, your neighbors and even your provider can use to give you better services. It’s hard to complain when you have nothing to show and services are back to normal.
Logicore provides you performance details in easy to understand ways from email notifications of outages or full graphical views and historical statistics. You can keep an eye on the most basic details or dig in a little deeper to get more information.
Best of all, by simply taking part you can help yourself and everyone else in your area shed some light on something not been able to see before, the actual performance of the services you all share. The more people who take part in your neighborhood, the bigger the picture becomes.
All data generated, aggregated and correlated is based on the basic functions of TCP/IP and Internet communications. Logicore does not gather data in any illegal manner, nor use intrusive methods and gathers no personal data. Logicore achieves its goals through the custom tools and many algorithms we have developed and how we pull all of that data together, extracting meaningful details which can be turned into usable reports and information for everyone using the site.
The agents send source/destination test results conducted from their location to the nearest data center which is then aggregated.
Logicore does not have a goal to show negative information about network providers but to allow consumers to be able to visualize this otherwise invisible service. The information gathered can equally be used in positive ways by network providers who are interested in ensuring high levels of services and to be more transparent to consumers.
Our mission is simply to help bring highly reliable Internet services to everyone. As more of our lives become completely dependent on Internet access, it is important that these services be there when we need them.