by Mod Erator | Sep 16, 2017 | Logicore Notes, Top Page
Sound of silence: Dropped VoIP calls lose customers. VoIP and online service providers solve service issues and retain customers with Logicore Networks monitoring software. PRESCOTT, AZ – When Internet issues arise, especially Voice-over-IP (VoIP) and network related...
by Mod Erator | Jan 22, 2017 | Logicore Notes, Top Page
When Internet issues arise, especially VoIP related, customers using your services can quickly point the finger at you. You need a speedy way of determining if the problems are at the customer premises or with their Internet connection. By knowing where the...
by Mod Erator | Aug 25, 2016 | Logicore Notes
We are often asked this one question. Is speed testing a real measure of Internet performance if it isn’t accompanied with additional monitoring and details? The answer is always no, not at all. Speed testing alone will not reveal problems, especially ongoing...
by Mod Erator | Mar 11, 2016 | Logicore Notes, Top Page
In the IT/ISP industry, we sometimes experience customers quickly pointing the finger toward their support company if they lose Internet access and therefore, VoIP, browsing and other services. The majority of short lived problems are often Internet related and...
by Mod Erator | Mar 4, 2016 | Logicore Notes, Top Page
The blame game you’ll always lose! If your company offers online services, it’s almost a given your customers will blame your business before blaming their own bad Internet connections. What if a simple tool showed the problems were not with...
Recent Comments