Logicore helps Internet broadband initiatives by providing important information network operators can use to maintain and refine their systems. While our main focus is monitoring the performance of Internet services from the consumer’s point of view, our Internet...

Logicore eliminates hours of frustrating calls to providers support line, gives consumers and IT support proof of what is happening with services during and after problems. Logicore puts Internet providers on notice that their services are being scrutinized. ...

Let's be honest, the main factor behind eliminating net neutrality is pure greed and control. First, Internet Service Providers (ISP) too often prefer not to invest in better infrastructure until they either absolutely have to such as seeing a competitive reason for...

Sound of silence: Dropped VoIP calls lose customers. VoIP and online service providers solve service issues and retain customers with Logicore Networks monitoring software. PRESCOTT, AZ – When Internet issues arise, especially Voice-over-IP (VoIP) and network related...

When Internet issues arise, especially VoIP related, customers using your services can quickly point the finger at you. You need a speedy way of determining if the problems are at the customer premises or with their Internet connection. By knowing where the problems...

We are often asked this one question. Is speed testing a real measure of Internet performance if it isn't accompanied with additional monitoring and details? The answer is always no, not at all. Speed testing alone will not reveal problems, especially ongoing...

In the IT/ISP industry, we sometimes experience customers quickly pointing the finger toward their support company if they lose Internet access and therefore, VoIP, browsing and other services. The majority of short lived problems are often Internet related and need...

The blame game you'll always lose! If your company offers online services, it's almost a given your customers will blame your business before blaming their own bad Internet connections. What if a simple tool showed the problems were not with you, but maybe with their...

This article hopes to shed some light on the misconception of bandwidth speeds and speed testing. More importantly, at the end of the article is information on how to actually discover Internet problems and issues when you are suffering them. Speed testing combined...

Logicore offers www.outages.io, a free Internet monitoring service. Was your Internet down? Was it your provider having an issue or was there a widespread Internet outage? Do you know if it affected your location alone, the neighborhood or multiple areas? How can you...

Some members may be a little unsure of what some of the reports mean and how it all works. While we try to document and explain everything possible, we are in ongoing development so constantly updating, fine tuning and working on better ways of representing the...