Do Internet Outage Sites Actually Help You Personally?
Sometimes, it's hard to get help no matter where you look for it and when you find it, does it actually help you? Network operators pay top dollar to make sure you see their reported outages when you search for "outage" using your favorite search engine. This makes it...
Logicore Helps Municipal Broadband Projects
Logicore helps Internet broadband initiatives by providing important information network operators can use to maintain and refine their systems. While our main focus is monitoring the performance of Internet services from the consumer’s point of view, our Internet...
The Internet is down and it’s not my fault.
Logicore eliminates hours of frustrating calls to providers support line, gives consumers and IT support proof of what is happening with services during and after problems. Logicore puts Internet providers on notice that their...
Keep Net Neutrality – Bypass Your Internet Provider
Let's be honest, the main factor behind eliminating net neutrality is pure greed and control. First, Internet Service Providers (ISP) too often prefer not to invest in better infrastructure until they either absolutely have to such as seeing a competitive reason for...
Is the Problem With Your LAN, Provider or Beyond?
One frustrating part about suffering Internet issues is not knowing if the problems are on your end or at your provider's network. Sometimes issues are intermittent and by the time you decide it's a problem and call tech support, it's working again. It's hard to...
Sound of Silence: Dropped VoIP calls lose customers.
Sound of silence: Dropped VoIP calls lose customers. VoIP and online service providers solve service issues and retain customers with Logicore Networks monitoring software. PRESCOTT, AZ – When Internet issues arise, especially...
Do You Offer VoIP, IT Support, Content Services?
When Internet issues arise, especially VoIP related, customers using your services can quickly point the finger at you. You need a speedy way of determining if the problems are at the customer premises or with their Internet...
Extreme Internet Speed Testing
We are often asked this one question. Is speed testing a real measure of Internet performance if it isn't accompanied with additional monitoring and details? The answer is always no, not at all. Speed testing alone will not reveal problems, especially ongoing...
Eliminate Most Panicked Customer Support Calls
In the IT/ISP industry, we sometimes experience customers quickly pointing the finger toward their support company if they lose Internet access and therefore, VoIP, browsing and other services. The majority of short lived problems...
Your Online Services Blamed Before Poor Internet
The blame game you'll always lose! If your company offers online services, it's almost a given your customers will blame your business before blaming their own bad Internet connections. What if a simple tool showed the...
Are Internet Speed Tests For Real?
This article hopes to shed some light on the misconception of bandwidth speeds and speed testing. More importantly, at the end of the article is information on how to actually discover Internet problems and issues when you are suffering them. Speed testing combined...
Business Level Internet Services Without SLA?
All Internet service providers should be up front about so called business level services. Business level Internet access means rock solid connectivity and perhaps dedicated IPs but that usually comes with a Service Level Agreement (SLA). Unless dedicated, your...
Frustrating Internet Connection?
In addition to our business services, Logicore offers www.outages.io, a free Internet monitoring service. Was your Internet down? Was it your provider having an issue or was there a widespread Internet outage? Do you know if it...
The Nature Of TCP/IP
Some members may be a little unsure of what some of the reports mean and how it all works. While we try to document and explain everything possible, we are in ongoing development so constantly updating, fine tuning and working on...